• Professional Relations Representative

    Job Locations US-FL-Delray Beach
  • Overview

    The Watershed Addiction Treatment Center is currently seeking to fill the position for Professional Relations Representative who will primarily develop relationships with addiction professionals and related businesses through outbound phone calls and emailing. The Professional Relations Representative will regularly speak over the phone with these professionals to provide awareness of the programs and services offered at The Watershed while promoting The Watershed’s reputation as a leader in the addiction treatment field. 


    • Contact potential business relations over the phone by making regular high volume (minimum of 75) telephone “cold calls” each day that yield relationships with addiction professionals
    • Promote awareness of The Watershed’s addiction treatment programs and services primarily through outbound phone calls, emailing, and social media prospecting
    • Develop relationships with addiction professionals and related businesses, such as behavioral health centers, outpatient therapists, attorneys, primary care doctors, mental health care providers, addiction treatment organizations, and similar substance use disorder providers
    • Manage the relationships with professionals and check on needs of any prospective referents 
    • Accurately represent The Watershed to addiction professionals, businesses and community officials 
    • Thoroughly explain the continuum of care offered at The Watershed to help uphold and enhance the good reputation of the treatment facility and programs
    • Adhere to company policy guidelines about the Professional Relations Representative position 
    • Work with Admissions and Internet Marketing Department to confirm properly executed business relationships and brand awareness


    • MUST be comfortable speaking over the phone and feel confident about making regular high volume “cold calls” (previous experience is necessary)
    • Be a self-motivated,  success driven, people person that enjoys  
    • Have an understanding of the addiction treatment field and be up to date with current trends within the treatment, recovery and insurance industry
    • Have at least 2 years previous experience as an outbound telemarketing, phone canvassing or other phone based inside sales experience
    • Excellent verbal and written communication skills 
    • Detail-oriented and focused on completing tasks efficiently 
    • Proficient in Word, Excel, and other CRM Software’s like ACT, Salesforce, Microsoft Dynamics or Vanilla Soft.
    • Able to work well under deadlines and thrive under pressure 
    • Knowledge of addiction, addiction treatment modalities and procedures as well as an understanding of the 12 steps, sober living & issues surrounding the recovery community


    The Watershed is Joint Commission accredited and fully licensed by the State of Florida.


    The Watershed welcomes applicants in recovery to apply! Applicants in recovery must have a minimum of 1 full year of abstinence from drugs/alcohol to be eligible for employment.


    Our competitive compensation and excellent benefits package for full time employees includes:

    • Medical and Dental Insurance
    • Supplemental Insurance
    • 401(k) Plan
    • Paid Time Off (PTO) Plan

    The Watershed Treatment Programs, Inc. is an Equal Opportunity Employer and maintains a Drug Free Workplace. Local candidates desired, no relocation offered.


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