• Admissions Coordinator

    Job Locations US-FL-Delray Beach
  • Overview

    The Admissions Coordinator is responsible for working directly with prospective patients and families on inquiry/intake calls, and coordinates patient screenings and admissions. He/she provides pertinent information to utilization reviewers and case managers.


    • Answers inquiry calls efficiently and courteously
    • Answers any questions callers may have that are of a non-clinical nature; appropriately transfers calls if clinical issues arise
    • Completes inquiry call forms
    • Coordinates and schedules prospective patient screenings
    • Coordinates and processes all admissions to the facility
    • Responsible for obtaining demographic and financial information during inquiry calls
    • Forwards financial coverage information to billing unit, verifying insurance information as necessary
    • Maintains the Inquiry Call Disposition Log and follows up accordingly
    • Responsible for mailing program literature when requested
    • Ensures the clinical and financial screening criteria have been met prior to admission
    • Able to recognize and assist in crisis situations and provide interventions based on training and experience
    • Provides community awareness education and in services on behalf of facility as assigned


    • Minimum of 1 to 3 years experience in healthcare, preferably in mental health/behavioral health field
    • Exceptional customer service skills




    The Watershed is Joint Commission accredited and fully licensed by the State of Florida.


    The Watershed welcomes applicants in recovery to apply! Applicants in recovery must have a minimum of 1 full year of abstinence from drugs/alcohol to be eligible for employment.


    Our competitive compensation and excellent benefits package for full time employees includes:


    • Medical and Dental Insurance
    •  Supplemental Insurance
    • 401(k) Plan
    •  Paid Time Off (PTO) Plan  


    The Watershed Treatment Programs, Inc. is an Equal Opportunity Employer and maintains a Drug Free Workplace. Local candidates desired, no relocation offered.



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